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West Canadian Announces CEO Transition within the Brookman Family



11.18.2019

Karen Brookman becomes CEO with long-time Alberta-based digital imaging and printing company to guide future direction and expansion

Calgary, Alberta (November 18, 2019) – West Canadian Digital Imaging Inc. (“West Canadian” or “the company”) today announced a CEO transition that activates the company’s succession plan.

Karen Brookman and George Brookman

Owner and current Chief Executive Officer George Brookman becomes Chairman and Company Ambassador of West Canadian. The company was founded in 1952 and was later acquired by George in 1984. Under his leadership, the company grew from a traditional microfilm and reprographic service provider to a modern document management company with services that range from digital printing, signage and graphic design to enterprise content management, digital imaging and on-site managed services.

With this move, the company’s current Chief Innovation Officer Karen Brookman is promoted to the role of President and Chief Executive Officer of West Canadian, putting in place the fulfillment of a long-held family dream.

“This is such great news for West Canadian. I am so proud that my daughter Karen will take the reins of this extraordinary company. Karen and I have worked closely for many years so I am absolutely certain she is the right leader to take West Canadian into the future. She has already earned the trust of our people and has tremendous energy and passion for our business and for our customers,” said George Brookman.

Karen Brookman steps into her new role after joining West Canadian in Calgary as Chief Innovation Officer in 2018. In that role she oversaw the full range of business functions while spearheading innovation initiatives that lead to business growth. The work resulted in the development of an updated business strategy for the company that leverages its strengths in the area of customer service and technical expertise as well as anticipates expansion into new business activities and growth areas.

Karen was previously President of Commonwealth Legal, a West Canadian subsidiary company based in Toronto where she worked from 1997 to 2014. Under her leadership, Commonwealth Legal grew from a regional imaging company to an industry-leading national legal document management company. In 2014, Commonwealth Legal was acquired by Ricoh Canada. Karen was appointed Vice President, Services for Toronto-based Ricoh Canada where she oversaw multiple business units with combined revenue of over $100 million.

Reflecting on the leadership transition, George noted, “I saw Karen’s drive, determination and business instincts when she was at Commonwealth Legal. She made great advances while with Ricoh Canada and we are fortunate we were able to attract her back to the family business. With her experience, her ability to develop business strategy, and her commitment to building the leadership team to deliver on the strategy, she is the ideal candidate to guide West Canadian on its future path.”

As Karen assumes the new position, she shares a perspective on what sets West Canadian apart. “We talk about the importance of culture and values at West Canadian. We want the best and brightest talent to come to the company to build their careers, enjoy their work and contribute to our local community. We are a customer-first organization where we draw from our staff’s creativity and their big ideas. That will not change. In fact, those values and that drive will be more important to us than ever before. We want to continue to service our customers and to empower them to make their businesses more successful. Innovative technology offerings and providing industry leading solutions will be key to our future direction. I look forward to carrying on the legacy started by my father and those before me at West Canadian.”

George and Karen have worked with the West Canadian leadership team to develop a detailed transition plan for the business which is being implemented through the balance of the year. As the company’s Chairman and Company Ambassador, George will contribute to corporate strategy, long-term growth planning and key customer relationships. A former Calgary Stampede President and well-known community leader, George will continue to be very connected and involved with local business and community initiatives.

About West Canadian Digital Imaging

For over 60 years, West Canadian has enabled businesses to manage their information, tell their story and drive change that matters using an unparalleled breadth of innovative and flexible digital solutions that span from back-office to brand. Our services are designed to reduce costs, improve efficiency and provide our customers with the confidence to take their business to the next level.

Our rich history and deep roots in the community have forged lifetime relationships with clients, partners and staff across Canada. Headquartered in Calgary, we have offices in Edmonton, Red Deer and Fort McMurray, Alberta as well as Toronto, Mississauga and Sarnia, Ontario.

Find us on LinkedIn or follow us @WestCanDigital on Twitter or Facebook.

For more information:
Stephen Lewis
Telephone: (403) 472-6574
Email: slewis@swlconsulting.ca

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09.23.2025

WCD x StackDX Strategic Partnership Announcement

WCD and StackDX Announce Strategic Partnership to Unlock the Future of AI-Enabled Land Management Transforming legacy records into actionable insights, accelerating digital transformation and smarter decision-making. Calgary, AB – September 23, 2025 – WCD, Canada’s leader in back-office optimization, today announced a new imaging and digitization preferred partnership with StackDX, a leading technology provider of intelligent content and data management solutions for the energy industry. The partnership will deliver scalable, secure, and high-quality digitization services to power StackDX’s modular platform and transform how energy companies manage complex records. Through this partnership, StackDX customers will benefit from WCD’s secure commercial-grade scanning capacity—processing up to three million images per month with 99.9% accuracy, combined with seamless workflow automation and direct integration into StackDX. From legacy land files to complex exploration records, WCD and StackDX are working together to ensure organizations can digitize, access and act on critical information faster to accelerate transactions, ensure compliance and strengthen stakeholder relationships. “Digitization is the foundation for intelligent automation, and our partnership with StackDX ensures customers in the energy sector can accelerate that journey with confidence,” said Karen Brookman, President & CEO, WCD. “Together, we are at the forefront of helping enterprise customers modernize their back office by leveraging AI and delivering solutions that free people to focus on strategic, high value work to propel their business forward.” Energy organizations are under increasing pressure to modernize. Regulatory and compliance requirements are intensifying, while hybrid workforces demand real-time access to accurate information. Legacy, paper-heavy processes slow operations and increase risk. By combining WCD’s expertise in secure digitization with StackDX's AI-enabled content management platform, the partnership offers a unique integrated solution that goes beyond traditional imaging - delivering clarity, control, and smarter decision-making across the asset lifecycle. "WCD has demonstrated proven expertise and reliability in digitization services, making them a trusted partner for supporting our clients' digitization needs," said Kyla Lawson, Founding Member, StackDX. “Their ability to scale, while maintaining quality and speed ensures our clients get the most from the StackDX platform—unlocking the value of their content and improving decision-making across the asset lifecycle." This partnership reflects WCD’s mission to transform back-office functions into drivers of business growth and competitive advantage. For StackDX, it extends the power of its platform by ensuring that legacy paper records can be digitized at scale and integrated seamlessly into clients’ existing environments. Together, the companies are helping energy organizations accelerate digital transformation, reduce risk, and unlock operational efficiencies by connecting unstructured documents with structured data, resulting in faster land deals, compliance and collaboration with regulators and Indigenous communities. ## About WCD WCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back-office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward. Build a Better Back-Office at wcdconnect.com. About StackDX StackDX is a leading provider of intelligent content and data management solutions purpose-built for the energy industry. Its modular platform is designed to connect unstructured documents with structured data, transforming how companies manage land, well, facility, environmental, and third-party records. From digitizing legacy files to automating workflows and enabling real-time search, StackDX brings clarity and control to complex content ecosystems. With tools tailored to every part of the asset lifecycle, StackDX empowers teams to work smarter, faster, and more collaboratively. Unlock the power of your documents. Optimize your workflows. Drive better decisions. Find out more at stackdx.com

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05.16.2025

WCD x Lithe Strategic Partnership Announcement

WCD and Lithe Announce Strategic Partnership to Deliver AI-driven Digital Mailroom Platform to Businesses across Canada WCD becomes the preferred Canadian partner of the Ondox digital mailroom platform, transforming document workflows for businesses across the country. Calgary, Canada and Glasgow, UK – Tue, May 20 – WCD, Canada’s leader in back-office optimization, today announced a strategic partnership with Lithe IT Limited, a global leader in document and process automation. Through this new alliance, WCD becomes a certified reseller and preferred Canadian partner of Ondox, Lithe’s industry-leading AI-driven digital mailroom platform. “We’re thrilled to welcome WCD as a certified reseller of the Ondox platform,” said Anthony Murphy, CEO of Lithe. “Their reputation for delivering trusted, high-value solutions aligns perfectly with our mission to help organizations modernize their document workflows.” The partnership brings together Lithe’s deep expertise in intelligent document processing and workflow automation with WCD’s leadership in back-office optimization—leveraging their more than 70 years of customer trust and strong regional presence in Canada. By integrating the AI-driven Ondox platform into WCD’s managed back-office services, organizations can capture, classify, route, and process inbound documents in real time. The result: a data-intelligent back office that accelerates workflows, boosts accuracy, and turns mailrooms into engines of business growth and competitive advantage. “Adding Ondox to our technology portfolio strengthens WCD’s mission to connect people, process, data and automation so the back-office becomes a strategic asset and actually delivers competitive advantage,” said Karen Brookman, President and CEO at WCD. “Our customers are looking for smarter ways to manage physical and digital communications. Ondox delivers exactly that – efficiency, compliance, and a seamless user experience.” This collaboration enhances WCD’s ability to deliver end-to-end digital transformation solutions and provides Lithe with a strong partner to expand Ondox’s footprint across North America. ## About Lithe Lithe unlocks the business potential of intelligent automation. Our AI-driven Ondox™ Digital Mailroom platform applies artificial intelligence to transform your whole company, not just your mailroom. For enterprise-scale organizations worldwide, Ondox cuts the cost of operations, increases team productivity, enables faster response to customers, strengthens security and compliance, and helps meet business resilience and sustainability goals. To mailroom operations and document-intensive business processes, Ondox delivers speed, smarts, simplicity, security, and scalability that traditional mailroom operations and other digital mailroom solutions cannot provide. Find out more at Ondox.ai Media Contacts: For WCD Jennifer Brookman, Vice President, Revenue Operations & Innovation Email: marketing@wcdconnect.com For OndoxHolly O’Doherty, Marketing ManagerEmail: HollyODoherty@ondox.ai

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05.15.2025

The Next Evolution of WCD: Leading the Way in Back-Office Optimization

Why WCD is Leading the Shift Toward Back-Office Optimization For over 70 years, WCD has helped organizations modernize the way they work—digitizing documents, automating workflows, and supporting business operations with hands-on services and technology. Today, we’re proud to announce the next chapter in our evolution: a deeper focus on Back-Office Optimization. This shift isn’t a departure from what we’ve always done—it’s a natural extension of our legacy and expertise. As businesses face mounting pressure to do more with less, streamline operations, and embrace digital transformation, the back office has become a critical frontier for innovation. The back-office is the foundation for enabling growth and holds untapped potential for competitive advantage. “The back office is the engine room of digital transformation. It's where inefficiencies hide and untapped potential lives,” says Karen Brookman, CEO of WCD. "When you modernize these processes, you unlock speed, accuracy and insight. People stop chasing paper and start driving value. That’s how organizations become more agile, more data-driven, and ultimately, more competitive. That’s the transformation we’re enabling." Why Back-Office Optimization — and Why Now? The back office may not be the most visible part of a business, but it’s often where complexity lives. Admin functions, finance, accounting, compliance, procurement, and HR teams are under more pressure than ever to operate faster, leaner, and smarter. At the same time, companies are navigating: Rising demand for cost-efficiency and productivityIncreased regulatory and compliance pressureRemote and hybrid workforces requiring digital collaborationAI and automation opportunities that go far beyond basic task management In this environment, organizations need more than just technology—they need expertise, integration, and insight. That’s where WCD comes in. A Foundation Built for Optimization WCD brings a unique combination of experience and adaptability to this opportunity: Decades of digital transformation leadership: From document digitization and mailroom automation to intelligent workflows and structured data extraction, we’ve been helping clients reduce manual work for years. Hands-on operational support: Our work in managed back-office services gives us a ground-level view into the challenges shared services teams face every day. Growing expertise in smart automation: We’re actively investing in AI-driven tools, cloud-based platforms, and modular service models that give our clients flexibility and scale. Our clients already trust us to manage complex document workflows. Now, we’re helping them reimagine how their entire back-office runs—from intake to insight. What This Means for Our Customers If you’re already working with us, you’ll see this as a natural evolution of our services. You’ll get even more value from a trusted partner who understands your business. For new customers, WCD represents a well-respected and proven alternative to one-size-fits-all service providers—an organization that brings both strategic thinking and executional excellence. Whether you’re in energy & natural resources, finance & insurance, education, government & public sector, transportation & logistics, healthcare, or enterprise operations, we’re here to help you modernize, streamline, and lead. Forward-thinking organizations across every sector are investing in smarter, more agile operations—and seeing the results. We’re here to help them capitalize on this mission-critical transformation, rethink how their back office functions, and build a better back-office. Follow us on LinkedIn for updates or reach out anytime to learn about how we can help you make your back-office into a competitive advantage.

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