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Integrated solutions enabled by industry-leading technology.

Wherever you are on your journey to Digital Transformation, we are here to support you with our integrated ecosystem of software solutions. Click on each image to find out more.

Kofax Intelligent Automation software platform helps organizations transform information intensive business processes, reduce manual work and errors, minimize costs and improve customer engagement.

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Organize your content based on what it is, not where it’s stored. M‐Files offers a single platform that connects all of your core business systems, applications and devices, allowing you to find and share information securely and quickly.

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Locate information efficiently, increase information security and simplify your document management processes using ImageConnect, an on‐premise Enterprise Content Management system that offers sophisticated search and reporting functionality.

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Your employees are your brand ambassadors and your marketing materials are their toolkit. With a WebConnect digital storefront, teams are empowered to order printed supplies while your organization maintains reliable brand control.

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" The staff is professional, friendly, experienced and always looking for new, fresh and hip ways to help you express your creative ideas. Looking forward to working with them on all our future campaigns."


" Creating a stand-out direct mail piece is one thing. Satisfying our rigorous brand standards is something else entirely. WCD delivered an innovative product that connected quite powerfully with our audiences. We were very impressed with their ability to adhere to our brand guidelines while delivering a superb direct mail piece."


" WCD maintains the same level of service that they come to the table with. Dependable and reliable—WCD is virtually an extension of our own business."


" We only print what we need, when we need it, making it easy to manage marketing materials and customizable collateral. Our investment in the WebConnect print-on-demand solution has proven to be worth every penny. It’s been of tremendous value to ATB."


" Our past vendor didn’t like the idea of quarterly meetings. When we made the transition to WCD it opened a door to new ideas and a different way of doing business. Now we meet quarterly to discuss reports and have open lines of communications with all WCD employees. Everyone is quick to respond to questions and able to deliver results."


" Thanks for the extra effort you took to complete this project! That’s the reason I would bring your team with me wherever I go… you are not just super talented, but you're also amazing partners."


Success Stories

Large Canadian Utilities Company Reduces Risk and Improves Employee Experience

Discover how WCD helped a large Canadian utilities company respond to service calls quicker and more efficiently.

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Premier Office Tower Implements Efficient and Secure Messenger Office Services for High-End Clientele

Find out how this premier twin-tower office complex maintains a secure, trackable chain of custody and efficiently manages 12,000+ incoming and outgoing packages.

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University of Calgary On-Campus Print Centre Experience is Transformed with Process Innovation and Outstanding Service

Learn how the University efficiently prints and and accurately scans thousands of student exams all within a tight 48-hour turnaround time.

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ATCO Maintains Brand Consistency and Tracks Print Spend with Custom Web-to-Print Storefront

Learn how their employees can easily access and print up-to-date corporate materials while the organization maintains reliable brand consistency using WebConnect.

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Online Photobook Platform Improves Customer Reviews with a Reliable Print Partner

Learn how the organization has reduced shipping costs and improved speed of delivery, resulting in happy customers and contributing to the organization's stellar reputation.

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Latest Blog Posts

02.13.2024

WCD Announces Launch of Partnership with PrintReleaf

Advancing Sustainability in the Print Industry by Reforesting the Planet In an effort to further its commitment to environmental sustainability, WCD, a Canadian leader in on-demand print and information solutions, has proudly announced a partnership with PrintReleaf. This collaboration marks a significant step towards a greener future for the print industry, empowering WCD's customers to actively participate in replenishing forests globally and close to home. Through this partnership, WCD can now offer customers a unique opportunity to offset their paper footprint. PrintReleaf's advanced technology measures the paper consumption of each print job run through WCD and translates this data into an equivalent number of trees. These trees are then planted in reforestation sites chosen by the customer, making every print job a step towards environmental restoration. PrintReleaf stands out as the world's first platform to seamlessly convert paper footprints into actual trees. This innovative approach not only contributes to reforestation efforts but also aligns with WCD's mission to embrace eco-friendly practices across its operations. "At WCD, we believe that sustainable business practices are key to a brighter future," says Karen Brookman, President and CEO at WCD. "Our partnership with PrintReleaf represents a significant stride towards advancing environmental responsibility in our industry. This initiative will not only reduce our ecological footprint as an organization, but will empower our customers to join us in making a tangible difference for our planet." PrintReleaf’s technology not only tracks paper consumption, but also ensures the success of each planted tree, with full third-party audits by SGS International. While reforestation efforts span the globe, the company is currently working with planting partners as close as Cariboo, British Columbia to revitalize the land that was impacted by the devastating 2017 wildfires. "We are pleased to provide environmental offsets to WCD and their customers, which will be integral to their sustainability strategy," says Jordan Darragh, PrintReleaf Founder and CEO. WCD’s commitment to sustainable solutions highlights our shared values and goal of working toward a more sustainable business landscape and planet. This partnership creates exciting opportunities as we expand our network of PrintReleaf users within and beyond the Dscoop community and together work towards new environmental offsetting goals.” Together, WCD and PrintReleaf aim to empower Canadian businesses to meet their printing needs while also reducing their environmental impact and contributing to a more sustainable planet. WCD invites customers to join them on this exciting journey and learn more by clicking here. About PrintReleaf PrintReleaf offers a unique solution for companies to offset their paper and packaging consumption, contributing to reforestation and carbon offsetting. Their technology ensures a measurable and impactful contribution to global forest restoration. Visit www.printreleaf.com to learn more.

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01.30.2024

The Ultimate Valentine's Day Gift Guide: Personalised Gifts That Win Hearts

Ahhh, Valentine's Day—a tradition rooted in ancient history that has since evolved into a global celebration of love and affection. How endearing! For centuries, people have celebrated Valentine’s Day in honour of Saint Valentine, who symbolised love and devotion. Today, it’s a special time to show the people we cherish just how much we care. However, choosing the right gift – one that feels meaningful and heartfelt – can be a tricky endeavour. In an era of commercialised giving, there’s no better way to win your sweetheart over than creating a personalised gift made uniquely for them. Here’s why. Why Personalised Gifts Are Perfect For Valentine’s Day They're incredibly thoughtful — Personalised gifts require more thought and effort than off-the-shelf options. They show you've taken the time to think about what makes your relationship special.Unique and one-of-a-kind — Unlike store-bought gifts, personalised items are entirely unique. They’re tailored to your loved one's taste and personality, ensuring they’ll covet your gift for a lifetime.They carry emotional value — A personalised gift carries innate emotional value that just can’t be achieved through store-bought goods. It’s more than a gift—it's a memory and a piece of your shared story. Valentine's Day Personalised Gift Guide Whether you’re buying a Valentine’s Day gift for your significant other or want to show a friend how much you care, these gifting options are sure to elicit heartwarming smiles, all around. 1) Confetti photo frames Nothing says ‘I love you’ quite like a photo of a magical memory. Celebrate those moments with a sprinkle of fun using Curavate's confetti photo frames. With options including heart-filled confetti (perfect for the occasion) to rose gold glitter and a snowy setting, these creations have a unique snow-globe effect that will wow your loved ones.

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11.23.2023

3 Ways to Integrate Digital and Direct Mail In Your Next Marketing Campaign

If you’re a marketer, you know firsthand how quickly the marketing landscape shifts. But as algorithms update and trends come and go, there’s one tried and true traditional marketing tactic that has stood the test of time—and that’s direct mail marketing. In a marketplace driven by digital experiences, direct mail alone may not give you the results you’re looking for. However, research shows that integrating direct mail with more modern digital marketing and data-driven strategies can create powerful campaigns. In fact, people pay 39% more attention to integrated direct mail and digital campaigns than they do to single-media digital campaigns. Just imagine the impact that could have on your campaign results and ROI! TL;DR — Integrating digital marketing and data-informed strategies with direct mail can enhance the effectiveness of both. To get your creative marketing gears turning, here are three innovative ways to merge digital and physical for maximum impact, including: Personalized URLs and QR codes Leveraging data for targeted mailing Syncing email marketing with direct mail 1) Personalized URLs and QR Codes One of the most effective ways to integrate digital marketing into direct mail is by using Personalized URLs (PURLs) or QR codes. These tools create a seamless transition from a physical mail piece to a digital platform. Here’s how it works: PURLs: These are unique, personalized web addresses included in your direct mail piece. When a recipient types this URL into their browser, they're taken to a highly personalized landing page that might greet them by name and offer tailored content or special deals based on their preferences or past interactions with your brand. QR Codes: These are scannable codes printed on your mail piece. While QR codes have been overused in some aspects of marketing, print materials are where they really shine. When scanned with a smartphone, they direct the recipient to a specific web page. This could be a promotional video, a sign-up form, or a special offer. Using PURLs or QR codes allows you to track engagement levels and gather data on your audience’s preferences, which couldn’t be achieved without the digital aspects of the campaign. These methods provide real-time insights on landing page visitors and conversions, so you can more accurately measure the ROI of your integrated marketing campaign. That’s a major win! Using QR Codes on Neighbourhood Mail Neighbourhood Mail™ is one of three categories of direct mail marketing offered by Canada Post. Because it targets generalized neighbourhoods or regions, it’s ideal for mass awareness campaigns if you’re looking to acquire new customers. If you live in Canada, you likely receive Neighbourhood Mail™ often because it is the least targeted and most economical option of the three. Whether it’s your local pizza shop or home hardware store, small businesses often send postcards or pamphlets via Neighbourhood Mail™. To streamline the customer experience, they’ll add a QR code to lead the customer back online without having to type in a URL manually. Next time you check the mail, see if you can find a piece of direct mail with a QR code on it and let us know—do you think this tactic is effective? 2) Leveraging Customer Data for Targeting From your social media accounts to past order addresses—your marketing team is sitting on a goldmine of customer data and insights. Leveraging these insights, you can create highly targeted direct mail campaign lists to significantly increase the relevance and impact of your mailer. Here's how: Analyze your audience Dive into your audience insights to better understand their preferences, interests, and buying habits. This could include demographic data including household income, locations, age and marital status. But depending on the nature of your business, you could also go deeper into things like the type of car they own, whether they like to take winter vacations, or whether they live in an older home. How is all this relevant? Well, you’ll have to read on to find out. Find similar customers Say you own a roofing business and you want to send marketing messages only to areas where people live in older homes that may need new roofing. Or perhaps you’re an auto dealer looking to sell more inventory of pre-owned cars. By segmenting your data to give you a list of customers that have previously purchased these things from you, you can use Canada Post’s Postal Code Targeting services to find similar customers. How does it work? Because you likely have your customer’s addresses on file from past order details, you can use Postal Code Targeting to send direct mail campaigns to postal codes that have similar audience attributes to your existing lists. This method of targeting is based on the old adage, “birds of the same feather flock together.” Meaning, people generally live in the same area as similar people. Imagine if you saw a neighbour getting their roof updated, and days later, you received a direct mail piece that says, “Your neighbour just got their roof done. Now it’s your turn!” with a 10% off promo. Could that level of personalization urge you to take action? 3) Synchronizing Email and Direct Mail Combining email marketing with direct mail creates a multi-touchpoint campaign that reinforces your message. Here’s a simple strategy to integrate the two: Begin with an email announcing a special offer or a piece of valuable content.Follow up with a direct mail piece that delivers on the promise made in the email. This could be a detailed brochure, a sample product, or a personalized discount code.Use a subsequent email to follow up on the direct mail piece, perhaps asking for feedback or offering additional related online content. In this type of campaign, Personalized Mail is your go-to method. Personalized Mail is a one-to-one approach that mails a specific recipient and is personally addressed with their name. This works best for marketing to existing customers or to a list of previously engaged prospects who might already be familiar with your brand. Personalized Mail is often used for scenarios like inviting people to events, soliciting donations, reporting financial performance to stakeholders, or supporting loyalty card programs. Can you think of a time a company sent you a marketing message and followed up with a piece of direct mail? Many leading brands use this integrated method to nurture their audience. Sephora uses this method to market their Beauty Insider program and exclusive discounts, while Questrade uses it to send financial statements to their account holders. This synchronized approach ensures that your brand stays top-of-mind, as recipients encounter your message across multiple channels. The opportunities are truly endless! Curious About Creating a Direct Mail Campaign? Integrating digital marketing with direct mail creates a holistic approach that leverages the strengths of both. The key is to ensure that each element of the campaign complements and reinforces the others, creating a unified, multi-channel marketing strategy. With these tactics, your business can enhance engagement, improve response rates, and drive a higher ROI on your marketing campaigns. To dive deeper into the world of direct mail and learn how to build out your very own campaign, access our FREE 6-Step Guide to Direct Mail Marketing. Or if you’d rather not go it alone, learn how WCD can help you create your direct mail campaign—from strategy to design, printing, mailing and beyond.

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